Возврат денег за бракованный блендер 1000 ₽
Type of Law
Deadline for completion
7 months ago
Купил блендер, а через несколько дней заметил, что плохо защелкивается насадка. Привез в магазин, чтобы вернуть товар через 3 дня после покупки. Магазин товар принял, а деньги вернуть отказался. Что делать?
A Safe deal
Performers wishing to complete this task
1. Publish the task
- Describe in your own words the task:
Full consultation (assignment) - the ability to describe the job in detail, specify the city, select the method of payment, deadline, attach files.
- Describe in your own words the legal question;
- Where available, choose a "safe deal” (the security of the money and the task is provided by the site) or "work directly" (paymentss with the lawyer occur without the participation of the site);
- Consider the offers from lawyers and start to work with the one you prefer;
2. Choice of a lawyer
- Under the task you will see offers from lawyers
- To select a lawyer for a "safe deal” (settlement through the site), you must refill the account for an amount equal to the price of the job
- When you "work directly" to select a lawyer, you do not need to refill the account. By working directly, you carry the risk associated with payment and the receipt of the result
3. Payment of the result
- Check the work, if all is well, leave feedback and accept the task
- The money will automatically be written off from your account and transferred to a lawyer (with a "safe deal")
- You can always download a document attached to the task from your personal cabinet
- When "working directly" and "free task” money is not debited from the account
4. Guarantee of service
- lexperts guarantees full refund if the job was not completed.
- For the resolution of disputes, a mechanism for mutual rejection and arbitration.
- If the transaction is executed "directly" the service does not guarantee fulfillment of the order and return of funds.
5. Mutual rejection and arbitration
Mutual rejection – the situation when the lawyer performed the task not completely or insufficiently qualitatively. You can set a percentage of the price of a job that you are willing to pay.
EXAMPLE: the price of the assignment was 100 euros, and you evaluated the final result by only 50%, while the lawyer-executive agrees with it, accordingly the performer will receive only 50 euros.
Arbitration – The situation in which the contractor does not agree with your assessment of his work. In this case, the appeal is considered by the administration of the site and our lawyers decide your dispute and determine the percentage of the assignment.
Working with chat
Chat allows you to conduct a secure correspondence with a lawyer, take documents from him, send tasks to arbitration or mutual rejection, take a result and rate the lawyer.
6. Additional Features
The ability to find a lawyer for your task in the desired city or with the right specialization and write to him directly without the need to create a task.
Constant support of the administration directly through the chat room for the prompt resolution of emerging difficulties.
7. Support service
+7 (863) 3332386 Every day from 9:00 to 21:00